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Cancellation Policy

  • OSKC Watersports  reserve the right to cancel a trip/course or hire because of adverse weather or sea conditions, or for any other safety reason. In this instance, an alternative trip/hire or full refund will be offered.

  • Once a deposit or full payment has been received, customers agree to the following terms and conditions.

  • Times book are departure/start times, customers must allow enough time to park, kit up and be on the water for their start time. Guides and instructors will wait a maximum of 10 minutes before departing.

  • Group trips require a minimum of two people to run. Where this minimum is not met, an alternative trip or full refund will be offered.

  • Should the customer wish to cancel a booking, the following refund policy will apply:
 More than 21 days' notice before the booked session – 100% of the total fee or deposit will be refunded
. 21 days to 48hrs before the booked session - 50% of the total payment will be refunded. No refunds within 48hrs of cancellation. 

  • Refunds are not available in whole or in part for unused sessions due to customer late arrival, illness, accident, or for any other reason outside the control of OSKC Watersports.

  •  We highly recommend cancellation/curtailment insurance to cover any reason to cancel outside the control of OSKC Watersports.

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